Refund Policy

Refund Policy for Mountain Peaks Marketing

 

At Mountain Peaks Marketing, client satisfaction is important to us. We aim to deliver high-quality marketing services tailored to your needs. Due to the nature of our services, the following refund policies apply:

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Refund Eligibility

 

Refunds are considered only under exceptional circumstances, such as:

• Non-delivery of agreed-upon services

• Failure to meet clearly defined project milestones (as per contract)

• Material breach of contract by Mountain Peaks Marketing

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Non-Refundable Items

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• Completed work or deliverables accepted by the client

• Work performed in accordance with project scope and approvals

• Services rendered in good faith that involve time, research, and customization

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Process to Request a Refund

 

If you believe a refund is warranted, please contact us immediately at [your contact email] with details of your concern. We will review the request in good faith and communicate the outcome within 7 business days.

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Alternative Resolutions

 

We prefer to resolve disputes through discussion and may offer corrective work or credit toward future services instead of a refund.

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Final Note

 

By engaging our services, you acknowledge and accept this refund policy.